Shoezuu Support

The Shoezuu team is available on weekdays via email, telephone and WhatsApp (01701415719).

Callback or stock sale

For "Callback desired" or "Warehouse sale - Appointment desired" please state the desired time and a PHONE NUMBER indicate. The fixed opening hours of the warehouse sale can be seen on the page "Lagerverkauf".

Return

When register return, please briefly indicate which size/article we should exchange or which ones should be returned. By submitting this form, the order is revoked. No further "paper waste" has to be enclosed with the return. Returning the package does not require a reply from us, although we usually email one the next working day.

Please read

We usually reply no later than the next working day. Please enter our e-mail addresses info (ääät) shoezuu.de  as "safe recipient" in the junk mail filter.
Please also check the spam folder for an answer. In urgent cases we can be reached on this mobile number: 01701415719 (WhatsApp optional).

Thank you for your message. We ask for a little patience and time to answer the message. As a rule, we answer no later than the next working day.